What is Très Jewellery Refund Policy?

Très Jewellery’s major aim is to ensure our customers’ satisfaction; therefore we handle each return request on an individual basis to the best of our ability. All Products you wish to return should be sent back to us in their original packaging with which they are provided when sent to you. Products can be returned within a 14 day period from the moment you have received your ordered product(s). Products should be returned unused, in a perfect condition and with all Très Jewellery and designer tags still attached.  We will issue a full refund for an accepted returned Product(s) which is not worn, used or damaged as stated above.

 

We will refund the costs of the successfully returned Products to the account used originally to purchase those Products, less any taxes, import and customs duties or original shipping charges incurred. The refund will be in the currency in which you paid and the price you paid at the exchange rate set on the day when you bought the Products. 

 

Please note: you will have to cover the costs for shipping the Product(s) you are returning.